Top performing U.S. companies in customer experience leverage values-based empathy, personalization, AI, and other innovative technologies to gain a competitive edge. That's the key finding from a just-released report from KPMG focused on the customer experience in the U.S.
The voice of broadcasters Inside the Beltway wants the FCC's retroactive application of an extension to a waiver that negates a rule requiring broadcasters to provide an aural representation of visual, non-textual emergency information — such as radar maps or other graphics — on a secondary audio stream.
NATPE Global has put its plans in motion to create a "NATPE Honors Awards Gala," described as "a new celebration recognizing trailblazing individuals whose creativity and visionary leadership are reshaping the entertainment industry."
Sen. John Kennedy, a Louisiana Republican, believes taxpayer funding of "partisan government broadcasting" networks should be put to a stop. That's why he has introduced the "No Propaganda Act." But, is it more symbolic than a true threat to NPR, given the "Lame Duck" Congressional session that will conclude in one month?
It was the talk of the global ad world across Sunday and Monday, thanks to a report in The Wall Street Journal. Ahead of the Opening Bell for U.S. financial markets, official word came from the two companies that are giants in the marketing and creative space. A stock-for-stock transaction will make the deal happen.
How good was this year for U.S. media, inclusive of digital and social outlets? The non-cyclical growth rate was the best seen since 1999 when one excludes the post-pandemic rebound of 2021.
The critical decisions broadcasters make in the next year will shape the industry's future. An essential conversation on the subject will be had in a webinar featuring the founder and CEO of Futuri, and the SVP/Chief Revenue Officer of Sinclair Inc. that has shifted to mid-February and will now include Sinclair's CMO.
Madison and Wall media advertising expert Brian Wieser has great things to share about the remainder of 2024. "[Y]et again the industry produced a dramatic outperformance versus our (and, frankly, anyone else’s reasonable) expectations," he concludes. But, the end of the rainbow that was the past 12 months will be followed by gloomy skies for ad dollars, Wieser shares.
A News/Talk radio station with a rare set of "W" call letters west of the Mississippi River and its FM sibling offering Country music to a portion of Oklahoma are being sold. The buyer is a local partnership between Darrel Dye and Bill Coleman.
Two out of three marketers expect business to improve next year while a third expect marketing budgets to increase, and 44% expect budgets to be maintained. That's a key finding being shared by WARC in its just-released The Voice of the Marketer 2025 report.
The Chief of the FCC Media Bureau's Audio Division has signed a Consent Decree that will end the Commission's investigation into why the licenses for an AM radio station serving Oregon's state capital and its FM translator partner were transferred between family members — twice — without proper authorization.
In the latest arrangement that brings live sports play-by-play to a broadcast television channel, Gray Media has announced that it will bring select collegiate hockey matches to its stations, starting next week.
Forthcoming FCC Chairman Brendan Carr appeared Friday morning on "Squawk On The Street," a feature on CNBC that saw the successor-in-waiting to Jessica Rosenworcel discuss "some of his deregulatory plans, bias in tech and the media and how it could be addressed from the FCC."
That's a question the VAB asked in a survey, and it has fresh insights into how many hours per week digital-first video viewers spend watching their favorite TV shows/movies and non-premium user-generated content.
Picture this: You're asked to address people you know, but you've been going blank during practice sessions. What's the deal with the "brain freeze" when it comes to public speaking? "This is a common problem when you have tons of information in your brain and have difficulty accessing it," Rosemary Ravinal notes.
A group of emergency management professionals from some of the areas hardest hit by Hurricane Helene - and best served by AM radio in the aftermath - are the latest to implore Congress to get the AM Radio for Every Vehicle Act passed by the year's end.
Keith Murray has agreed to purchase a collection of radio stations serving a town in New Hampshire known as the gateway to Mount Washington. Now, all he needs is regulatory approval from the FCC, which just received the paperwork from his legal counsel, John Wells King.
There is a new Region President for iHeartMedia Houston, and it is a Louisiana native who has been associated with the nation's biggest owner of radio stations since 2000.
In Nielsen Audio Market No. 78, Saga Communications' "Mix 95.9" has attracted listeners to its "Two Girls & A Guy" morning show, earning a following in the city. Now, the company, staff and local listeners are pausing to remember the station's wake-up anchor, who was found dead after a safety check by local law enforcement officials.
A coalition of New York City and State public safety officials and emergency response leaders is calling on Senate Majority Leader Chuck Schumer (D-N.Y.) to ensure passage of the bipartisan AM Radio for Every Vehicle Act before the current Congress ends.
