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Radio World User Reports are stories by users who share their reasons for choosing a particular product.

CHARLOTTE, N.C. — Here at the Bible Broadcasting Network we have 46 stations using the Burk ARC Plus Touch for our remote control and monitoring. We ungraded from the VRC2500; therefore we are using the Plus-X GSC adapter as our physical interface for the wiring for metering, status and control. This eliminates a total rewire at our existing stations. This system was a positive upgrade because of its versatility and flexibility.

The value of any product is more important than just the cost. All technology has a price tag, and sometimes price will exceed value. With advances in the technical features and flexibility of the ARC Plus Touch and the Plus-X line of I/O adapters, the price is fair because of the value.

The direct internet connectivity of the product has been a great feature since any notifications can be sent over the internet. As you would expect, you can program each channel however your application needs to be set. In today’s world of smartphones and other portable devices with internet access, it is great to get an alarm notification without having to have a telephone ring during in a business meeting. However, we did add the optional voice interface.

It is good to have calls from the Touch as a dual notification system. A great feature when adding the voice interface is the vocabulary of words the unit has available. These words are audio files of a person speaking, not a crude text-to-speech interface. In addition to the built-in library, you can create your own custom library and incorporate both libraries. Also, if the internet is down and the phone lines are working you will still get notified of any problems at the station.

There is an option for using SNMP interface with your transmitter or other equipment. We have added this option at two of our stations because of the other equipment. However, when we did, we also added more data information from the transmitter than we would normally have because of the number of channels we could use with hard wiring options.

When I began at BBN, we were still using Gentner VRC2000 products. The Burk VRC2500 was a tremendous step up in technology. The one feature that the VRC2500 had that I miss in the Touch is the ability to program it off-line. With the Touch you need to make an internet, or local network, connection to the unit and use the Autoload Plus software while connected. You can then save the unit configuration onto your computer without making the changes in the Touch itself; of course the changes can be saved to the unit also.

In addition, we often change who will get the notifications because of the regular person taking vacation. This means connecting, editing and then saving. However, once that is done the new configuration can be saved with a different file name and uploaded when necessary.

Burk is very responsive to suggestions in the addition of features. There have been several that I have suggested that have been incorporated.

For information, contact Matt Leland at Burk Technology in Massachusetts at 1-978-486-0086 or visit www.burk.com.

The post User Report: Burk ARC Plus Touch Flexes Its Muscles appeared first on Radio World.

The author is CEO of Benztown.

Andreas Sannemann

Every great audio brand tells a story, and makes listening to a radio station an experience far beyond just accessing a format. In this age of countless choices in entertainment and audio jukeboxes in the form of digital and on-demand music services, radio imaging is more critical than ever to creating an experience and world that listeners want to spend as much time with as possible.

Audio branding and imaging reinforce a station’s story with detail, nuance and frequency, identifying and differentiating the brand from its competitors in a strategic and engaging way. Imaging is the character or vibe of a radio station that everything else is built upon, the nucleus of the brand that communicates brand personality with the audience more often than when the mic’s open.

That said, audio branding, radio imaging and sound design are highly abstract, artistic and subjective areas. So how do we evaluate such a complex, intangible medium? What is the difference between a good audio brand and a great audio brand? Would it help if we could see sound?

VISUALIZATION

“Seeing Sound” is a blueprint for Benztown’s creative team. It is a five-step process developed over the years to deconstruct, understand and create world-class audio brands and to transform good audio brands into great audio brands.

This process is characterized by the visualization of sounds, and allows imaging directors to visualize their brand and define it for their program directors, general managers, and production team.

It is not a one-size-fits-all recipe for sound design. Every station has a unique market, format, positioning against web competition and other differentiating factors that need to be evaluated individually and as a whole. But it all starts here and helps drive the tremendous success we have building great audio brands that listeners love with our station clients and partners.

Step #1: Know who you are, what you do and for whom you are doing it.

Define the core values of your program and brand characteristics by developing an on-air positioning statement. Are you optimistic or informative? Is your goal to be an opinion leader or a friendly neighbor? Great audio brands are useful to the listener, as well as being entertaining and fun. Audio branding has your station’s values at heart, and those values drive every audio expression of the brand.

Once you know who you are as a brand, develop a core listener profile by identifying who is currently listening and whom you wish to reach. That is where reliable research comes into play and informs the process and your brand strategy.

You also need to know the competition and market dynamics. Be as specific and detailed as possible in your descriptions to draw a clear visual picture of your brand and the listener landscape. The clearer you are, the better your brand will be. This step is essential to creating an audio brand that hits the mark and resonates with listeners.

Step #2: Translate these values into sounds.

Use sounds to effectively tell your brand’s story, creating a visual image in the listener’s mind. This is where the art of sound design comes in. It is key to not only understand the music, but the demo and lifestyle of listeners; to speak to them directly through jingles, custom imaging and promos that tell the story through effective and original use of sound; and build upon that story, week after week.

Step #3: Compile all these values into a world-class audio brand identity and an outstanding sound logo.

Deconstruct and define how your sound will be produced in relation to genre, instrumentation, mood, rhythm and tempo (it never hurts to do research to guide your decisions). These choices should be reflected in all station-related audio, including jingles and voiceover artists.

Step #4: Identify your station’s touch points with listeners through audio branding. Every interaction is an opportunity to make an emotional connection with your listeners and create affinity for your brand.

Hitz Malaysia has 20 interactions with the listener in an average hour on air — 20 distinct opportunities to connect and reinforce the brand.

For example, our client Hitz Malaysia has 20 interactions with the listener in an average hour on air (see graphic). Those 20 interactions are 20 distinct opportunities to connect, cut through the noise, get the message delivered successfully and reinforce the brand.

Don’t forget to consider all the non-linear touch points your audio branding has with your audience, including online, on demand, and at events.

Step #5: Create a world-class audio brand!

Strategize your audio branding and imaging by defining its boundaries and style. Create a vision that fits all the core values you have identified through research.

Strategize your audio branding and imaging by defining its boundaries and style, and creating a vision that fits all the core values you have identified through research. The more thought you put into it, the more successful you will be in creating a great audio brand that listeners love, remember and choose to spend time with.

Benztown is a radio imaging, production library, programming, jingles and voiceover services company. See benztown.com.

The post Seeing Sounds — How to Create a World-Class Audio Brand in Five Steps appeared first on Radio World.

TORONTO, Ontario — Some of the world’s best podcast creators and thousands of their avid fans will be in Toronto Nov. 6–11 for the 4th annual Hot Docs Podcast Festival.

The recurring event, which is being held at the Hot Docs Ted Rogers Cinema (named for the late Canadian media mogul Ted Rogers; son of Edward Rogers, who invented the “batteryless” AC-powered AM radio), demonstrates how popular the podcast has become in its short lifetime.

“This year’s festival features live events in which the world’s best podcasts perform live episodes for Toronto’s passionate community of podcast-lovers and a three-day industry conference (the Creators Forum) in which accomplished podcast professionals from across Canada and around the world come together for industry panels and networking events,” said Will Di Novi, the Hot Docs Podcast Festival’s lead programmer.

“Podcasting is, simply put, the hottest medium in nonfiction storytelling right now, with rapidly growing audiences, thrilling new creative developments under way, and huge potential from a business development standpoint.”

The Hot Docs Podcast Festival is structured to meet the needs of podcast creators (“the industry”) and the fans who adore this new medium (“the public”).

“On the industry side, we are offering exciting opportunities to hear the insights of some of the most important experts and decision makers in the international podcast industry — and to do so in an intimate setting where there are real opportunities to meaningfully engage with them and their expertise,” said Di Novi.

“At this year’s Creators Forum, we’re thrilled to be featuring panels, fireside chats and interactive workshops with brilliant folks like Mia Lobel, executive producer at Pushkin Industries (Malcolm Gladwell’s podcast studio); Sarah van Mosel, chief revenue officer at Stitcher; Leslie Merklinger, senior director of audio innovation at CBC; Mimi O’Donnell, executive producer of scripted content at Gimlet Media; David Stern, director of product development at Slate; Kenzi Wilbur, head of original programming at Luminary; and Steve Pratt, co-founder of Pacific Content.”

The public will participate in the Hot Docs Podcast festival by sitting in on a range of live podcast productions.

“We are offering the opportunity to see and hear some of the world’s most exciting audio storytellers live and in the flesh, such as Jon Ronson, Wesley Morris and Jenna Wortham (from the New York Times’ Still Processing), former Daily Show correspondent Mo Rocca (presenting his Mobituaries podcast) and Canadian broadcasting legends like Ian Hanomansingh (Uncover), Jesse Brown (Canadaland) and Anna Maria Tremonti (presenting the exclusive world premiere of her new podcast More with Anna Maria Tremonti),” Di Novi told RWI.

The festival expects about 7,000 members of the public to attend this year’s event, plus hundreds of podcast creators and related personnel from around the world. It occurs at a time when podcasting has come into its own; fed by the public’s appetite for long-form nonfiction audio programs such as “Serial,” The New York Times’ “Caliphate” and Canada’s “Missing and Murdered.”

[Read: MXL Releases Podcasting Bundle]

Such podcasts “do for the audio space what the bingeable masterpieces at studios like HBO, Netflix and Showtime have been doing for prestige television,” said Di Novi.

The paradox is while “we’re seeing all this huge growth at the high-end, macro-level, emerging and mid-career podcasters — especially those who work as freelancers or for independent outfits — are still struggling to make a living in the industry and struggling to monetize their independently produced passion projects.”

 

The post Hot Docs Podcast Festival Features Nonfiction Storytellers appeared first on Radio World.

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Filing Window: November 1, 2019 - January 31, 2020

FEMA has approved the release of the new Federal Bridge certificate bundle designed for Digital Alert Systems DASDEC and OneNet CAP EAS devices to receive IPAWS messages. A deadline of Nov. 8 to install the certificate has also been announced.

[Read: Broadcasters Need to Keep Eye on Latest EAS Updates]

This was revealed through an email from Digital Alert Systems’ Edward Czarnecki, the company’s senior director of strategy & government affairs, to Society of Broadcast Engineers members.

The certificate is needed to ensure proper validation of CAP alert message from IPAWS. It is a free update and it works with software versions 2.6, 3.x and 4.x.

“We are aware that Nov. 8 leaves very little time — however, the final confirmation from FEMA to release the certs to EAS users was given a few hours ago,” said Czarnecki.

DAS has posted the certificate on its website, included with instructions and download links.

 

The post Updated IPAWS Certificate Released For DASDEC, OneNet appeared first on Radio World.

Now is the chance to recognize individuals and organizations that have significantly contributed to the television and radio industries by nominating them for the 2020 NAB Technology Awards. The nomination window is open between now and Jan. 13, 2020.

These four annual awards consist of the Radio and Television Engineering Achievement Awards, recognizing individuals for their outstanding accomplishments in each industry; the Technology Innovation Award, which acknowledges an organization showing an advanced technology or exhibit at the 2020 NAB Show that has not yet been commercialized; and the Best Paper Award, honoring the author(s) of a paper published in the Proceedings of the 2020 Broadcasting Engineering and Information Technology Conference.

The awards are presented each year as part of the NAB Show in Las Vegas.

“It is an annual highlight to present these awards to deserving individuals and organizations in celebration of our industry’s technical and engineering achievements,” said Sam Matheny, NAB’s executive vice president and chief technology officer. “I look forward to again recognizing the success that foster progress in broadcast technology and broadcaster innovation at the 2020 NAB Show.”

Nominations are due by Jan. 13, 2020. Nomination forms and award rules are available at www.nab.org/events/awards.asp.

The 2020 NAB Show will take place from April 18–22, 2020, in, as always, Las Vegas.

 

The post NAB Accepting Nominations for 2020 Technology Awards appeared first on Radio World.

The Media Bureau at the Federal Communications Commission is asking two licensees to clarify why they haven’t paid years’ worth of regulatory fees — in one case, for more than a decade — and warned the owners that the next possible step could be loss of the stations’ licenses.

In both situations, the backgrounds are similar. Cox Broadcast Group and La Favorita Inc. are being questioned by the FCC over allegedly unpaid regulatory fees. For Cox station WCGA(AM) in Woodbine, Ga., the FCC said that the licensee allegedly failed to pay regulatory fees for fiscal year 2010, 2103, 2016, 2017 and 2018 resulting in unpaid regulatory fees totaling $11,531.21. Despite the fact that demand letters have been sent to Cox, no payments have yet been made, the Media Bureau said.

[Read: Virginia FM Handed $15,000 Forfeiture for Alleged Filing Violations]

A similar situation has occurred with three AM stations in Georgia licensed by La Favorita Inc. The Media Bureau said the licensee has unpaid regulatory fees stretching back more than a decade — from 2007 through 2018 — for stations WAOS(AM) in Austell, WLBA(AM) in Gainesville and WXEM(AM) in Buford. The amount of unpaid fees totals $79,457.69 for those years. The bureau said that demand letters have been sent to La Favorita but to date have not been paid.

In both cases, additional charges will continue to accrue on these debts until they are paid in full, the bureau said, which includes a penalty equal to 25% of the amount of the original fee.

The commission also has the authority to revoke a station’s license for failing to pay regulatory fees and penalties. As a result, the commission has asked Cox and La Favorita to file documented evidence within 60 days to show that that it has paid or to show cause why payment should be waived. The FCC warned that failing to provide such evidence within the next two months may result in revocation of the stations’ licenses.

 

The post FCC to Two AM Licensees: Pay Fees or Nixed Licenses Could be Next appeared first on Radio World.

The Federal Communications Commission said it may be time to tackle the issue of duplicative programming in commonly owned radio stations.

FCC Chairman Ajit Pai said in a blog post this week that the commission will seek comment on modifying or eliminating a rule that limits the amount of duplicative programming that can be aired by commonly owned radio stations in a market.

This rule was originally adopted in 1992; since then the number of radio stations has continued to grow. In his blog post recapping the issues set for the November FCC meeting, Pai said that number of AM and commercial FM stations has increased to 19,500 (up from 11,600 in the 1990s) while the number of noncommercial FM stations has more than doubled and more than 2,000 low-power FM stations have been launched.

[Read: Groups Call on FCC to Waive First-Term Fees for Incubating AM/FM Stations]

And as the number of stations proliferate — and those stations continue to offer content over the air, on websites and through mobile apps — the commission is seeking comment on how to ensure competition and program diversity, which were the objectives of the radio duplication rule when it was set. As a result, the commission will seek formal comment on whether the rule is still necessary and whether it should be modified or eliminated.

Comments on that notice, known as Media Bureau Docket Number 19-310, can be found in the FCC’s ECFS database under the formal title of “Amendment of Section 73.3556 of the Commission’s Rules Regarding Duplication of Programming on Commonly Owned Radio Stations.”

The November commission meeting is set for 10:30 a.m. Eastern on Nov. 19.

 

The post FCC to Tackle Duplicative Programming Rule appeared first on Radio World.

Graham Lay has joined the GatesAir team as its new regional sales manager representing the Middle East and Africa. One of his key responsibilities is to build GatesAir’s market share and brand visibility in those regions.

Graham Lay

Lay has more than a decades’ worth of experience in sales and account management for broadcast and communications. He previously worked for electrical cable distribution company IEWC, moving to Dubai in 2015 to serve as the business unit leader, MEA for Argosy Cable, an IEWC company.

“I look forward to working with the greater EMEA team to strengthen our brand in the Middle East and eastern Africa,” Lay said. “We see enormous opportunity to help broadcasters refresh FM radio infrastructure, and drive large, national digital TV and DAB radio transitions that generate new revenue and service opportunities for customers.”

Lay is based in Dubai and reports to Andy McClelland, managing director, EMEA.

 

The post GatesAir Taps Graham Lay for MEA Region appeared first on Radio World.

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The Media Bureau announces that it has opened MB Docket No 19-310, captioned "Amendment of Section 73.3556 of the Commission's Rules Regarding Duplication of Programming on Commonly Owned Radio Stations."

Media Bureau announces that it has opened MB Docket No 19-311, captioned "All-Digital AM Broadcasting."

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